The Center for CIO Leadership recently released a “white paper” (Oct 2008) entitled The CIO Profession; Leaders of Change, Drivers of Innovation. According to the white paper, there are four competencies that comprise the core skill set of a strategic CIO. The four competencies are leadership, business strategy and process, innovation and growth, and organization and talent management.

GSATi IT staff members have direct experience in supporting all business sizes ranging from startup to enterprise. As a highly effective team following a Company and IT strategic plan, they successfully achieved 400% company growth by excelling at each of the four competencies above. They were able to facilitate a smooth transition from a $100M multinational business to a $400M+ Global Company by working in tandem with top industry business partners. Let our experienced staff support your business by developing, or facilitating the development, of a value based IT strategy. We provide Executive level council to C-levels in technology or business functions, and guidance and oversight on internal realignment or outsourcing initiatives.

Peter Senge defines a learning organization as an organization where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where together, people are continually learning to see the whole.

GSATi’s Exceptional Leadership Development Training programs begin with this belief in mind. We recognize that Successful Leadership begins at the top and emanates down through the entire organization, creating a workforce of employees engaged in your company’s vision and mission statements. The hiring and retention of strong, talented individuals is critical to the success of your organization and the maintenance of a highly productive company culture. Most often, employees leave due to their direct managers, not the organization. This is predominantly attributed to poor leadership, employees feeling their leaders were apathetic and unappreciative, or individuals believing managers failed to put effort into keeping workers connected and active within the organization. When great employees walk out the door taking their experience with them, your company suffers a great loss only to provide your competitors a distinct advantage. Our commitment is to partner with new company startups or existing businesses in creating highly effective multi-generational teams by igniting them on fire and opening their eyes to the true potential of your corporation. With pride and confidence, your employees have the ability, pride, and motivation to achieve your company goals and objectives—a true learning organization.

The greater the loyalty of the group towards the group, the greater is the motivation among the members to achieve the goals of the group, and the greater the probability that the group will achieve its goals. “Rensis Likert”

Teams and team work continues to be an uphill battle as work environments tend to foster rugged individuals working on personal goals for personal gain and typically reward and recognize achievements at the individual level.

GSATi staff prides themselves on providing significant experience in helping organizations build and sustain “Highly Effective” Multi Cultural and Multi Generational Teams. In order to perform as a highly effective team, you must have all the necessary components to achieve and maintain success. Most team building programs are based on theory and provide artificial or temporary motivation which then subsides after the “feel good” emotion wears off and the perception settles in that the work environment didn’t ever change. Our programs are based on consistent and practical methods developed directly from our staff members maintaining consistent success in building teams. Let our staff train you and your organization.

Just imagine your staff members feeling part of something larger than their cubicle, section, or even office building! It has a lot to do with their understanding and commitment to the mission or objectives of your organization. After all, never doubt that a small group of thoughtful committed people can change the world. It is groups like these that have altered the face of the earth and changed the course of history.

A successful company is comprised of a diverse group of people and their inherent skill set, along with their ability to reach their future potential. People truly are what make the difference in a company’s success, and talent management is only the strategy for obtaining the right people and placing them in the right position while empowering them to reach their full potential. It is essential for companies to create a Talent Management System for achieving Organizational Excellence.

GSATi staff members can assist you in assessing current skill and competency levels based on your IT strategy and growth expectations. We will aide you in developing plans to support organizational change management; including talent acquisition, talent retention, talent realignment, and talent education programs.

A highly effective IT organization should be positioned within an organization as a strategic business partner. IT Strategists are innovative by nature and leverage process and technology to achieve business benefit, while driving cost savings to bring more dollars to the bottom line. GSATi staff provides an independent assessment of the overall IT organization to calculate capability maturity, determine functional strengths, and identify opportunities for improvement. GSATI provides detailed analysis on every function of a successful IT organization, by experts in their respective fields, before helping identify gaps and create improvement plans tailored specifically to your organization based on research and investigation.

Globalization offers many companies significant advantages and lessens their dependence on a single country's economy. International expansion is fast becoming a priority for companies of all sizes. International Expansion however is not without challenge so choosing an IT partner with proven experience is critical to success.

International IT expansion requires indepth knowledge to fully understand the risks of complex country regulations surrounding Security, Privacy, and Compliance. Understanding corporate culture needs to blend in-country culture along with an effective technology strategy. GSATi staff has extensive experience in international expansion providing for maximum business benefit while sucessfully achieving minimal IT costs to deploy dependent upon existing IT Assets.

Independent surveys at specific intervals of a company’s life cycle or critical project can be very successful to measure the alignment of three key elements; leadership, business strategy and employee culture. Since employees drive organizational performance it is important for management to be aware of employee attitudes, leading more effective strategic execution.

Companies need to understand the hard metrics on the softer side of Human Capital to better achieve a successful company culture. When asked what made an employee more satisfied at work, individuals responded very positively to having a company purpose they believed in and being recognized for their contribution. Employees no longer are remaining loyal to a company and frequently change companies to further their knowledge and skills. Companies invest heavily in training, and simply can’t afford to look the other way with increasing turnover. Business must always be willing to search out and confront the brutal facts to foster a collaborative environment where employees feel they are a contributor of the company’s vision and mission. GSATi staff has direct experience in developing effective independent surveys to provide leadership with the data to make informed decisions and understand which organizational changes are required.

Successful organizations develop strategies around collaborative business and IT environments to drive organizational excellence. It is imperative to understand that business objectives cannot be achieved unless the entire organization embraces a disciplined process of prioritizing strategic projects.

A company must also recognize what their organization can realistically deliver before crafting a new direction, as it is essential to business success. Alignment of the leaders is critically important, especially focused around the meaning and purpose of the strategy. If leadership is not aligned, the organizations below them will suffer the consequences of split priorities and different ideals. GSATi staff has extensive experience in transforming organizations to become more productive by fostering collaboration to reach a common goal and succeed together.

GSATi provides best practice methodologies and processes based on organizational maturity to establish appropriate governance oversight of IT portfolio and financial management activities including: project lifecycle management, consolidated release management, IT budget and financial controls, cost allocations and charge back strategies.

Manages each individual’s assets within your organization to ensure their PC and other devices run at maximum efficiency; ensuring maximum availability and mitigated risk through maintenance and compliance management.

• Asset Management
  Inventory and capture all of the hardware and software assets in your portfolio in order to track, report, and proactively manage these assets.
• Service Desk
  Provide a single (informed) point of contact for customers to facilitate the restoration of normal operational service with minimal business impact on the customer within agreed upon service levels and business priorities.
• Managed Desktops
  Get a full spectrum of services for lifecycle management and administration of all end point devices within your enterprise
• Maintenance Support Services
  Get the multivendor hardware and software maintenance and support you need for your most vital desktop products

• Anti-Virus
• Software Licensing & Maintenance
• Hardware Maintenance
• Peripheral, Equipment
• Printers
• Faxes
• Copiers
• Scanners
• Multi-Function

Expert people, processes and methodologies manage your core IT infrastructure operations.

• Service Continuity / Disaster Recovery
  Minimize the impact of unforeseen events by developing and implementing a first in class IT service continuity and disaster recovery strategy that is aligned with your business operation priorities and risk profile.
• Web Hosting
  Provide consulting experience to support the strategy, design, and implementation of your web site and/or e-commerce platform. Provide data center facilities and web site management processes to ensure high availability for your web presence.
• Infrastructure Management
  Provide guidance to help you select the right technology for your infrastructure management strategy, implement solid policies, procedures, equipment, data human technology and external contracts for overall effectiveness and ensure ongoing management of the systems.
• Facility Management
  Our support processes and methodologies keep your data center equipment running at peak performance with high availability (99.9%).

Build an affordable, reliable network, with an architecture that leverages the latest proven technologies and market trends.

• LAN
  We effectively manage your Local Area Network making sure the core of your network and critical business applications are available and at peak performance using our best practice processes, tools, and technologies.
• WAN
  We effectively manage your Wide Area Network, no matter how complex or geographically dispersed, using our best practice processes, tools, and technologies. We enhance the performance and availability of your critical connectivity by designing highly available redundancy while maintaining a focus on cost reduction opportunities.
• Remote Access
  We provision, deploy and support secure, cost-effective remote workforce access. By using the latest wired and wireless broadband technology, you get safe VPN and remote dial capability, policy-based management and a robust enforcement framework.

Communication is the key to success in any organization. Our experts will review your current messaging platform and provide analysis and recommendations to improve communications, boost productivity, reduce travel costs, and provide social-networking tools that connect and empower your employees.

• Electronic Messaging/Communication

• Google Apps
• Sharepoint
• Communicator - IM - NetMeeting (Internal) / Go To Meeting (external)
• Exchange
• Dedicated or Shared Services

• Conference Calls/Video/Audio

Our experts will evaluate your current telecommunications infrastructure and service providers to assist you in negotiating better cost models and evaluating lower cost options such as VOIP technologies. In addition, our managed services provide reliable, efficient and cost-effective data, video and voice communications for your enterprise.

• VOIP & Digital Telephony
• Smart phone
• Cell Phones
• Soft Phones
• VPN Phones

Risk happens. And business success hinges on the ability to effectively manage risk as your organization strives to achieve its objectives. We help you effectively deal with risk by minimizing the potential negative factors and maximizing the opportunity to achieve business goals. Our technology experts can also help you assess and establish appropriate safeguards for your information systems, whether they involve IT Audit, IT Security Assessments, Regulatory Compliance, or Disaster Recovery Planning.

• Application & Data Security
• Network Security
• Security Incident Management
• Information Risk Management

Business process analysis is performed by Business Analysts whose primary role is to serve as a liaison among stakeholders to analyze, communicate and validate requirements and propose changes to business processes, policies and information systems. Performing an analysis of business processes is a critical component to help businesses be much more efficient and therefore more productive. In addition many business processes are still manual and can easily be automated to significantly reduce costs of headcount and errors that occur with processes that are manual.

GSATi staff has direct experience in domestic and global process analysis to include strategy, business process redesign or improvements and systems analysis. In addition business process analysis usually requires organizational change management as people and processes must be correctly aligned to reach a successful outcome. We have direct experience in delivering proven strategies for the successful adoption of organization change management.

Designing and developing business applications to meet your web and application business objectives is vital to a businesses success. It can distinctly create a competitive advantage for your business or perhaps a better service to your customers. There are several design and development methodologies that are successful and GSATi staff utilizes the best methodology customized for your specific business need based on several factors to include business benefit value, cost to implement and return on investment.

Company websites in today’s environment are usually the first impression a company has to make on their potential customer. That first impression is critical to distinguish your company as being the best above all your competitors. Let our creative designers help to improve your first impression to keep your customers coming back to you. We also have successful strategies for search engine optimization to keep your company’s website in the forefront.

Whether you are looking to assess a current business application or desire to design and implement a new business application, GSATi staff is comprised of the right skills and talent to ensure successful project execution. Our methodology includes project management, business analysis, designers, developers, system engineers, quality assurance testers and business training.

Businesses should be spending all of their expertise in driving sales to build their businesses after all who knows your business better than you. We know that most companies struggle to determine the best computer software and hardware assets to purchase and rightfully so as there are so many to choose from. How does a company make sense of it all and more importantly how do you make the best business decision?

GSATi staff members fully customize a technology plan to meet your needs and to take the stress out of determining what technology is best for your company. Technology continues to change and the good news is that there are very cost effective solutions offered at a relatively low cost to grow along with your business. These solutions offer you tremendous business functionality no matter what your company size is. We can help design and implement your company’s technology roadmap to ensure you are purchasing at the lowest cost by leveraging our partnership discounts as well as receiving the best customer training and service, to assure your IT assets are optimized and meeting your business needs.

Do you ever wonder if you are getting all your business data you need to make the best business decisions for your company? If you are like most companies the computer is maintaining a significant amount of data but it is not provided in a format that is logical to help you make better informed business decisions. It is a known fact that business analytics have proven to be invaluable by providing accurate data to ensure companies are making the right decisions at the right time. Another benefit of given the right data at the right time can also provide significant cost savings and competitive advantage to a company.

GSATi staff members have both a business and technical background and can work directly with your business stakeholders to determine key performance indicators and critical success factors to extrapolate the data needed. Gathering this data through leveraging the use of our staff or your IT staff is easily accomplished and delivered in a business like reporting method to your employees, line management and executives.

Cloud computing is the new Dotcom according to Tech Crunch in March 2009. Cloud computing is the latest technology trend and it is due to advances in processors, virtualization technology, significant advancements in low cost broadband internet access and fast inexpensive servers. Companies can leverage this new trend to access what is known as supercomputer-level power which in essence is a network of distributed, large scale clustered computers most often using server virtualization. It uses a thin client or other access point like an iPhone, BlackBerry or laptop to access the resources on demand. Simply put as long as you have an internet connection preferably broadband you can access the cloud and use cloud computing.

• Business Applications

• Now small businesses have the ability to have access to endless business functionality that were previously only available to medium to large businesses that could afford these expensive technologies. Software as a Service (SaaS) essentially offers businesses the ability to use tailored versions of software that are actually hosted by a third party vendor. SaaS applications include:

• Customer Relationship Management (CRM)
• Purchasing
• Financing
• HR
• Document Collaboration
• Email

• Infrastructure Management

• By reducing the IT costs you are spending on your IT server room or data center allows you to spend more of your company’s dollars in the right place. After all applying the dollars you are saving to increase sales to grow your business is what all successful businesses are doing. Significant IT and business savings are available in the following areas:

• Local and Wide Area Networks (Switches, Firewalls and Routers)
• Databases
• Servers
• Telecommunications (Telephones, FAX and Internet)
• Storage Area Management (Business Documents and Email)
• Business Continuity & Disaster Recovery (Availability of Critical Business Systems)

Manages each individual’s assets within your organization to ensure their PC and other devices run at maximum efficiency; ensuring maximum availability and mitigated risk through maintenance and compliance management.

• Asset Management
  Inventory and capture all of the hardware and software assets in your portfolio in order to track, report, and proactively manage these assets.
• Service Desk
  Provide a single (informed) point of contact for customers to facilitate the restoration of normal operational service with minimal business impact on the customer within agreed upon service levels and business priorities.
• Managed Desktops
  Get a full spectrum of services for lifecycle management and administration of all end point devices within your enterprise
• Maintenance Support Services
  Get the multivendor hardware and software maintenance and support you need for your most vital desktop products

• Anti-Virus
• Software Licensing & Maintenance
• Hardware Maintenance
• Peripheral, Equipment
• Printers
• Faxes
• Copiers
• Scanners
• Multi-Function

Expert people, processes and methodologies manage your core IT infrastructure operations.

• Service Continuity / Disaster Recovery
  Minimize the impact of unforeseen events by developing and implementing a first in class IT service continuity and disaster recovery strategy that is aligned with your business operation priorities and risk profile.
• Web Hosting
  Provide consulting experience to support the strategy, design, and implementation of your web site and/or e-commerce platform. Provide data center facilities and web site management processes to ensure high availability for your web presence.
• Infrastructure Management
  Provide guidance to help you select the right technology for your infrastructure management strategy, implement solid policies, procedures, equipment, data human technology and external contracts for overall effectiveness and ensure ongoing management of the systems.
• Facility Management
  Our support processes and methodologies keep your data center equipment running at peak performance with high availability (99.9%).

Build an affordable, reliable network, with an architecture that leverages the latest proven technologies and market trends.

• LAN
  We effectively manage your Local Area Network making sure the core of your network and critical business applications are available and at peak performance using our best practice processes, tools, and technologies.
• WAN
  We effectively manage your Wide Area Network, no matter how complex or geographically dispersed, using our best practice processes, tools, and technologies. We enhance the performance and availability of your critical connectivity by designing highly available redundancy while maintaining a focus on cost reduction opportunities.
• Remote Access
  We provision, deploy and support secure, cost-effective remote workforce access. By using the latest wired and wireless broadband technology, you get safe VPN and remote dial capability, policy-based management and a robust enforcement framework.

Communication is the key to success in any organization. Our experts will review your current messaging platform and provide analysis and recommendations to improve communications, boost productivity, reduce travel costs, and provide social-networking tools that connect and empower your employees.

• Electronic Messaging/Communication

• Google Apps
• Sharepoint
• Communicator - IM - NetMeeting (Internal) / Go To Meeting (external)
• Exchange
• Dedicated or Shared Services

• Conference Calls/Video/Audio

Our experts will evaluate your current telecommunications infrastructure and service providers to assist you in negotiating better cost models and evaluating lower cost options such as VOIP technologies. In addition, our managed services provide reliable, efficient and cost-effective data, video and voice communications for your enterprise.

• VOIP & Digital Telephony
• Smart phone
• Cell Phones
• Soft Phones
• VPN Phones

Risk happens. And business success hinges on the ability to effectively manage risk as your organization strives to achieve its objectives. We help you effectively deal with risk by minimizing the potential negative factors and maximizing the opportunity to achieve business goals. Our technology experts can also help you assess and establish appropriate safeguards for your information systems, whether they involve IT Audit, IT Security Assessments, Regulatory Compliance, or Disaster Recovery Planning.

• Application & Data Security
• Network Security
• Security Incident Management
• Information Risk Management

Businesses should be spending all of their expertise in driving sales to build their businesses after all who knows your business better than you. We know that most companies struggle to determine the best computer software and hardware assets to purchase and rightfully so as there are so many to choose from. How does a company make sense of it all and more importantly how do you make the best business decision?

GSATi staff members fully customize a technology plan to meet your needs and to take the stress out of determining what technology is best for your company. Technology continues to change and the good news is that there are very cost effective solutions offered at a relatively low cost to grow along with your business. These solutions offer you tremendous business functionality no matter what your company size is. We can help design and implement your company’s technology roadmap to ensure you are purchasing at the lowest cost by leveraging our partnership discounts as well as receiving the best customer training and service, to assure your IT assets are optimized and meeting your business needs.

Do you ever wonder if you are getting all your business data you need to make the best business decisions for your company? If you are like most companies the computer is maintaining a significant amount of data but it is not provided in a format that is logical to help you make better informed business decisions. It is a known fact that business analytics have proven to be invaluable by providing accurate data to ensure companies are making the right decisions at the right time. Another benefit of given the right data at the right time can also provide significant cost savings and competitive advantage to a company.

GSATi staff members have both a business and technical background and can work directly with your business stakeholders to determine key performance indicators and critical success factors to extrapolate the data needed. Gathering this data through leveraging the use of our staff or your IT staff is easily accomplished and delivered in a business like reporting method to your employees, line management and executives.

Cloud computing is the new Dotcom according to Tech Crunch in March 2009. Cloud computing is the latest technology trend and it is due to advances in processors, virtualization technology, significant advancements in low cost broadband internet access and fast inexpensive servers. Companies can leverage this new trend to access what is known as supercomputer-level power which in essence is a network of distributed, large scale clustered computers most often using server virtualization. It uses a thin client or other access point like an iPhone, BlackBerry or laptop to access the resources on demand. Simply put as long as you have an internet connection preferably broadband you can access the cloud and use cloud computing.

• Business Applications

• Now small businesses have the ability to have access to endless business functionality that were previously only available to medium to large businesses that could afford these expensive technologies. Software as a Service (SaaS) essentially offers businesses the ability to use tailored versions of software that are actually hosted by a third party vendor. SaaS applications include:

• Customer Relationship Management (CRM)
• Purchasing
• Financing
• HR
• Document Collaboration
• Email

• Infrastructure Management

• By reducing the IT costs you are spending on your IT server room or data center allows you to spend more of your company’s dollars in the right place. After all applying the dollars you are saving to increase sales to grow your business is what all successful businesses are doing. Significant IT and business savings are available in the following areas:

• Local and Wide Area Networks (Switches, Firewalls and Routers)
• Databases
• Servers
• Telecommunications (Telephones, FAX and Internet)
• Storage Area Management (Business Documents and Email)
• Business Continuity & Disaster Recovery (Availability of Critical Business Systems)